Join the
Mrs Potts Chocolate House Team

Become a Franchise Partner Today

Mrs Potts Chocolate House – the sweet brainchild of Amelia Potts – inspired by fond memories of growing up in Australia, inviting cafes, lively family gatherings, and Mrs Potts’ magic touch with chocolate treats, we aimed to recreate this warm and unique experience in the UK.

With the whole family joining in 2016, we brought this dream to life, opening our first store in Bristol in 2017. Now, from one store, we’ve grown into a family of three stores with over 60 staff members, delighting folks with our chocolatey treats.

At Mrs Potts, it’s like stepping into a welcoming family kitchen. We take pride of making everything possible ourselves from scratch using the best quality fresh and locally sourced ingredients. From the chocolate we flake through to the cake we bake. Beyond just a café, we offer a place to relax and enjoy, host fun events like pudding clubs and chocolate workshops, and most importantly, share a piece of home, one chocolatey bite at a time.

Interested in joining the Mrs Potts Chocolate House family?

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Mrs Potts Chocolate House Around the World

Starting with our first store in Bristol, UK, we’ve grown into a family of three stores and have ambitions to spread our unique chocolatey delights globally. As we expand, our mission stays constant – to create a warm, relaxing space that fills each day with delightful memories and delicious chocolate treats. Our commitment is to lighten days, and spark smiles.

Get Started With Us

Joining Mrs Potts Chocolate House as a franchisee is a golden ticket to tap into the booming market for top-tier chocolate treats.

Harness the strength of our brand and products to create your own successful venture in the world of premium chocolate delights. We stand by your side, providing the necessary guidance for your Mrs Potts Chocolate House franchise to flourish.

Successful Business Model

You’ll benefit from our successful business model, rapid brand growth, and existing market demand.

Extensive Training Program

We equip you with an extensive training program, walking you through our operations, teaching you our recipes, and ensuring efficient store management.

Marketing Support

When it comes to marketing, you can count on us. We provide robust marketing support to boost your visibility, attract a steady stream of customers, and retain them.

Community

Plus, you’ll be part of our cherished community, sharing in our vision to spread joy and warmth with every delightful bite. 

Process

1. Fill out an expression of interest form
2. Schedule a discovery call with us
3. Complete a comprehensive application
4. Meet with us to discuss further details
5. Pay the deposit and discuss the Heads of Terms (HoT)
6. Explore our business and operational plans
7. Sign off on the franchise agreement
8. Complete comprehensive onboarding and training
9. Celebrate your grand opening!
1. Fill out an expression of interest form
2. Schedule a discovery call with us
3. Complete a comprehensive application
4. Meet with us to discuss further details
5. Pay the deposit and discuss the Heads of Terms (HoT)
6. Explore our business and operational plans
7. Sign off on the franchise agreement
8. Complete comprehensive onboarding and training
9. Celebrate your grand opening!

FAQ

The Mrs Potts Chocolate House franchise programme provides access to the beloved Mrs Potts Chocolate House brand name, our time-tested business model, specifications for quality ingredients, our delightful product range, unique production methods, secret recipes, operational standards and procedures, and the charming store design that defines us.

At Mrs Potts Chocolate House, your success is our goal. We’re committed to guiding and supporting you at every stage, providing:

  • Assistance in finding the perfect site
  • Aid with store layout and creating our signature cozy design
  • Sharing our production methods, secret recipes, and presentation techniques
  • Comprehensive training programmes for you and your team
  • Support during your store’s grand opening
  • Detailed operations and training manuals to ensure consistency
  • Continuous training and support
  • Ongoing marketing support 

We offer an intensive 2-week training program for all new partners, conducted at one of our UK locations. For this, you would need to arrange for your team’s visit. This thorough training program encompasses all aspects of operations, aided by our experienced Operations team. To supplement your training, we also provide access to comprehensive training and operations systems to set your team for success.

From first point of contact through to store opening, it can be as little as 6 months. 

While it’s not a must, we’ve found that businesses often thrive when owners are involved full-time, particularly in the first year. Drawing from our experience, we strongly recommend committing to this, as it often paves the way for greater success.

Ready to join the cozy world of
Mrs Potts Chocolate House?

Book a Call!